Privacy Policy

Updated: August 14, 2026

Wash Dry Glow LLC ("Wash Dry Glow," "Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, stored, and disclosed by Wash Dry Glow LLC.

This Privacy Policy applies to our website, washdryglow.com, our pickup and delivery laundry services, our online ordering and account platform, and associated services and subdomains (collectively, our "Service").

By accessing or using our Service, creating an account, scheduling a pickup or delivery, or otherwise providing information to us, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, whenever these terms are referenced, they are defined as follows:

• Cookie: A small amount of data generated by a website and saved by your web browser. Cookies may be used to identify your browser, provide analytics, and remember information such as your preferences or login information.

• Company: When this Policy mentions "Company," "Wash Dry Glow," "we," "us," or "our," it refers to Wash Dry Glow LLC, based in Las Vegas, Nevada, United States, which is responsible for your information under this Privacy Policy.

• Country: The country where Wash Dry Glow LLC and its owners are based, which is the United States.

• Customer: Refers to any individual, company, or organization that signs up for, purchases, schedules, or otherwise uses Wash Dry Glow's Service.

• Device: Any internet-connected device, such as a phone, tablet, computer, or other device that can be used to visit our website or access our Service.

• IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol ("IP") address. These numbers are generally assigned in geographic blocks. An IP address may sometimes be used to estimate the location from which a device connects to the Internet.

• Personnel: Refers to individuals who are employed by Wash Dry Glow LLC or are under contract to perform services on behalf of Wash Dry Glow.

• Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person.

• Service: Refers to the services provided by Wash Dry Glow LLC, including our website, scheduling platform, customer accounts, pickup and delivery laundry services, wash-and-fold services, payment processing, and related offerings.

• Third-Party Service: Refers to service providers, software providers, payment processors, analytics providers, advertising partners, promotional and marketing partners, and others who provide services, technology, or content used in connection with our Service.

• Website: Wash Dry Glow's website, which can be accessed at washdryglow.com.

• You: A person or entity that visits our website, registers with Wash Dry Glow, schedules a service, makes a purchase, or otherwise uses our Services.

What Information Do We Collect?

We collect information from you when you visit our Service, register for an account, place an order, schedule a pickup or delivery, subscribe to communications, respond to a survey, fill out a form, or otherwise interact with Wash Dry Glow.

Information we may collect includes:

• Name / Username

• Phone Numbers

• Email Addresses

• Pickup and Delivery Addresses

• Billing Addresses

• Age

• Password or Account Login Information

• Payment and Billing Information

• Laundry Preferences

• Special Instructions

• Detergent or Product Preferences

• Allergy or Sensitivity-Related Service Requests

• Order and Service History

How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one or more of the following ways:

• To personalize your experience and better respond to your individual needs and service preferences.

• To provide, schedule, manage, and complete laundry pickup and delivery services.

• To improve our Service and continually improve our offerings based on the information and feedback we receive from customers.

• To improve customer service and more effectively respond to customer service requests and support needs.

• To process transactions and payments.

• To administer a contest, promotion, survey, or other website or Service feature.

• To send periodic emails.

• To send service-related communications, including pickup, delivery, order, payment, and account updates.

• To send promotional or marketing communications when you have authorized us to do so.

• To maintain customer accounts and service preferences.

When Do We Use Customer Information From Third Parties?

We may receive information from third parties when you contact us or use our Service.

For example, when you create an account, schedule a service, submit information through our website, or make a payment, information may be provided to us through third-party service providers that assist with scheduling, customer management, payment processing, analytics, fraud prevention, marketing, or other business functions.

Wash Dry Glow currently uses CleanCloud in connection with our laundry service management and scheduling operations and CleanCloud Pay for payment processing.

We may also occasionally collect information that is made publicly available on social media websites. You can control how much information social media platforms make public by reviewing and changing the privacy settings associated with those platforms.

Do We Share the Information We Collect With Third Parties?

Wash Dry Glow LLC does not sell your Personal Information.

We may share personal and non-personal information with trusted third parties that provide services necessary to operate our business and provide our Service.

These may include software providers, payment processors, website hosting providers, analytics providers, marketing service providers, customer service providers, database and information-storage providers, and other businesses that assist us in fulfilling orders or providing services to our customers.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our website and Service, database storage and management, email management, marketing, analytics, payment processing, customer service, scheduling, route management, and fulfilling orders for services you purchase through Wash Dry Glow.

We may share Personal Information and certain non-personal information with these providers only as reasonably necessary for them to perform services for us and for you.

We may share portions of our log file data, including IP addresses, with third parties for analytics purposes. These providers may use IP addresses and other technical information to estimate a general location and understand information such as device type, connection information, how visitors interact with our website, or the effectiveness of our marketing.

We may also disclose personal and non-personal information about you to government officials, law enforcement, courts, regulators, or private parties when we reasonably believe disclosure is necessary or appropriate to respond to claims or legal processes, including subpoenas; comply with applicable laws, rules, regulations, or court orders; protect the rights and interests of Wash Dry Glow or a third party; protect the safety of the public or any person; or prevent or stop illegal, fraudulent, unethical, or legally actionable activity.

If Wash Dry Glow LLC becomes involved in a merger, acquisition, asset sale, business reorganization, financing, or similar transaction, information may also be shared or transferred in connection with that transaction.

Where and When Is Information Collected From Customers and End Users?

We collect Personal Information that you voluntarily submit to us through our website, CleanCloud platform, order and scheduling process, payment process, customer communications, and other interactions with Wash Dry Glow.

We may also receive Personal Information about you from third parties as described in this Privacy Policy.

How Do We Use Your Email Address?

By submitting your email address through our Service, you agree to receive emails from us relating to your account, orders, pickups, deliveries, payments, customer service, and other service-related matters.

If you have opted in to receive promotional or marketing communications, we may also use your email address to send promotions, updates, offers, announcements, or other marketing messages.

You may cancel your participation in promotional email lists at any time by clicking an opt-out or unsubscribe option included in the applicable email or by contacting us.

We do not intentionally send unsolicited commercial emails to individuals who have not authorized us to contact them.

Email addresses submitted in connection with an order may be used to provide information and updates relating to that order and your relationship with Wash Dry Glow.

If you have separately provided your email address for marketing purposes, we may use that email address for the purposes described in this Privacy Policy, including audience targeting or advertising on platforms such as Facebook or Instagram where permitted.

Could My Information Be Transferred to Other Countries?

Wash Dry Glow LLC is based in the United States.

Information collected through our website, CleanCloud, CleanCloud Pay, direct interactions with you, or other third-party services may be processed, transmitted, viewed, or hosted by third-party providers whose systems, personnel, or infrastructure may be located in different states or countries.

To the fullest extent permitted by applicable law, by using our Service, you acknowledge that information may be processed or stored outside of your immediate geographic location.

Is the Information Collected Through Our Service Secure?

We take reasonable precautions to help protect the security of your information.

We and the third-party providers we rely upon may use physical, electronic, administrative, and technological measures designed to help safeguard information, prevent unauthorized access, maintain data security, and appropriately use information.

However, neither people nor security systems are foolproof. No method of transmitting information over the Internet or electronically storing information can be guaranteed to be completely secure.

While we use reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security.

Can I Update or Correct My Information?

Customers may contact us to request that we:

1. Update or correct personally identifiable information;

2. Change preferences regarding communications or other information received from us; or

3. Delete certain Personal Information maintained within our systems, subject to applicable legal, operational, contractual, security, or record-retention requirements.

You may also be able to update certain information through your customer account.

To protect your privacy and security, we may take reasonable steps to verify your identity before providing access to information or making requested corrections.

You are responsible for maintaining the confidentiality of your account credentials and password.

You should be aware that it may not always be technologically possible to immediately remove every copy of information you previously provided to us. Information may remain within backup systems, transaction records, security logs, or third-party provider systems for a period of time.

Updates, corrections, changes, and deletions will not necessarily affect information that we are legally required to maintain or information previously provided to third parties in accordance with this Privacy Policy.

Personnel

If you are one of our employees, workers, contractors, or applicants for employment, we may collect information that you voluntarily provide to us.

We may use information collected for Human Resources and business administration purposes, including recruiting, hiring, payroll, scheduling, personnel administration, benefits administration, employment eligibility, and other employment-related purposes.

Personnel and applicants may contact us to request updates or corrections to their information, change certain communication preferences, or request information regarding Personal Data we maintain relating to them, subject to applicable legal and business requirements.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, acquisition, reorganization, or other transfer involving all or substantially all of the assets of Wash Dry Glow LLC, or the portion of the business to which the Service relates.

Information may also be transferred in connection with the discontinuation of our business, bankruptcy, reorganization, or similar proceeding, provided that information is handled in accordance with applicable law and any applicable terms governing the transaction.

Affiliates

We may disclose information, including Personal Information, to current or future Corporate Affiliates.

For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Wash Dry Glow LLC, whether by ownership or otherwise.

Information provided to Corporate Affiliates will be handled in accordance with this Privacy Policy and applicable law.

How Long Do We Keep Your Information?

We keep information only for as long as reasonably necessary to provide services to you, fulfill the purposes described in this Privacy Policy, maintain necessary business and transaction records, resolve disputes, comply with contractual obligations, and satisfy applicable legal or regulatory requirements.

Third-party service providers used in connection with our Service may maintain information according to their own data-retention policies.

Our software provider may store customer, account, transaction, conversation, and related Personal Data for a period determined by that provider's applicable retention policies.

When information is no longer reasonably necessary, it may be deleted, anonymized, or otherwise processed so that it no longer identifies you, subject to technical limitations and applicable legal requirements.

How Do We Protect Your Information?

We implement reasonable security measures designed to maintain the safety of Personal Information when you place an order or enter, submit, or access Personal Information.

Sensitive payment information is processed through third-party payment providers, including CleanCloud Pay.

Payment and transaction information may be transmitted using secure technologies and processed by authorized payment providers subject to their applicable security practices and privacy policies.

Wash Dry Glow does not independently guarantee the security of third-party systems.

We cannot ensure or warrant the absolute security of information you transmit to us or guarantee that information maintained through our Service will never be accessed, disclosed, altered, or destroyed through a breach of physical, technical, administrative, or third-party safeguards.

Governing Law

The laws of the State of Nevada, without regard to its conflict-of-law principles, shall govern this Privacy Policy and your use of Wash Dry Glow's Service to the extent permitted by applicable law.

Your use of our Service may also be subject to other applicable local, state, national, or international laws.

Your Consent

By using our Service, registering an account, scheduling a pickup or delivery, or making a purchase, you consent to this Privacy Policy.

Links to Other Websites

This Privacy Policy applies to Wash Dry Glow's Services.

Our Service may contain links to websites or services that are not operated or controlled by Wash Dry Glow.

We are not responsible for the content, accuracy, privacy practices, security, or opinions expressed on third-party websites.

When you use a link to leave our Service, this Privacy Policy no longer governs your interaction with that third-party website or service. Your use of third-party websites is subject to those parties' own policies and terms.

Third parties may use their own cookies, tracking technologies, or other methods to collect information.

Cookies

We use Cookies to help identify areas of our website that have been visited and to improve the functionality of our Service.

A Cookie is a small piece of data stored on your computer or mobile device by your web browser.

Cookies may be used to personalize content, remember preferences, support website functionality, analyze website performance, and assist with advertising and marketing.

Most web browsers allow users to disable Cookies. However, disabling Cookies may prevent certain portions of our website or Service from functioning correctly.

We do not intentionally place sensitive Personal Information directly inside Cookies.

Remarketing Services

We may use remarketing or retargeting services in connection with our marketing activities.

Remarketing, sometimes called retargeting, is the practice of displaying advertisements to individuals who have previously visited a website or interacted with a business online.

If implemented, remarketing technologies may allow Wash Dry Glow to display advertisements on websites and platforms that visitors use after visiting our website.

The use of these technologies may be governed by the privacy policies and settings of the applicable advertising platforms.

Payment Details

Payment processing for Wash Dry Glow services is currently handled through CleanCloud Pay.

Payment information you provide may be transmitted to and processed by CleanCloud Pay and related payment-processing providers.

Wash Dry Glow takes reasonable measures to safeguard confidential payment information and relies upon its payment-processing providers to maintain appropriate technical and security safeguards relating to payment processing.

Payment information is subject to the policies, systems, and security practices of the applicable payment provider.

Kids' Privacy

Wash Dry Glow does not knowingly collect Personal Data from children under the age of 13.

Our laundry pickup and delivery services are intended to be scheduled and purchased by adults or other individuals legally authorized to enter into transactions.

If you are a parent or guardian and become aware that a child under the age of 13 has provided Personal Data to us without appropriate authorization, please contact us.

If we become aware that we have knowingly collected Personal Data from a child under the age of 13 without appropriate parental or guardian consent, we will take reasonable steps to delete that information from our systems, subject to applicable legal and technical requirements.

Changes to Our Privacy Policy

We may modify or update this Privacy Policy from time to time.

If we make changes to this Privacy Policy, we may post those changes on this page and update the "Updated" or effective date displayed at the top of the Policy.

We encourage you to periodically review this Privacy Policy to remain informed about how we collect, use, and protect information.

Third-Party Services

We may display, include, use, or make available third-party content, data, information, applications, software, payment services, mapping services, analytics tools, or other products and services.

Third-party providers used by Wash Dry Glow may include, among others:

• CleanCloud

• CleanCloud Pay

• Google Analytics

• Google Maps

• Meta/Facebook advertising and analytics technologies

You acknowledge that third-party services are operated independently from Wash Dry Glow and may have their own privacy policies, terms, security practices, and data-processing procedures.

To the extent permitted by applicable law, Wash Dry Glow does not control and is not responsible for the independent privacy or security practices of third-party services.

Third-party services and links are provided or used for business and customer convenience, and use of those services may also be subject to the applicable third party's terms and conditions.

Facebook / Meta Pixel

We use the Meta Pixel, sometimes referred to as the Facebook Pixel, as an analytics and advertising tool.

The Meta Pixel may help measure the effectiveness of advertising by providing information about actions visitors take on our website.

It may be used to help ensure advertisements are shown to appropriate audiences, measure advertising performance, build advertising audiences, and support future remarketing or retargeting campaigns.

Meta Pixel may collect information from your browser or device when you use our Service.

Information collected through Meta Pixel is also subject to Meta's applicable privacy policies and settings.

Google Analytics

We use Google Analytics to help understand how visitors interact with our website.

Google Analytics may collect information regarding website usage, browser or device information, pages viewed, interactions with our website, general geographic information, and other analytics information.

We use this information to better understand website performance, improve our Service, and evaluate customer and marketing activity.

Information collected through Google Analytics is also subject to Google's applicable privacy policies and data practices.

Tracking Technologies

We use or may use various tracking and website technologies to operate, analyze, and improve our Service.

Google Maps APIs

We use Google Maps APIs in connection with features that may include address identification, service-area functionality, pickup and delivery locations, mapping, or route-related functionality.

Google Maps APIs may collect information from you and your Device for functionality, analytics, and security purposes.

Information collected by Google Maps is subject to Google's applicable privacy policies.

Cookies

We use Cookies to enhance the performance and functionality of our Service.

While Cookies may not be essential to every aspect of the Service, disabling them may cause certain functionality to become unavailable or require you to repeatedly enter information that otherwise could have been remembered.

Local Storage

Local Storage, sometimes known as DOM storage, provides web applications with methods and protocols for storing client-side data.

Web storage supports persistent data storage similar to Cookies, but generally allows for a greater amount of information to be stored locally within a user's browser.

Sessions

We may use Sessions to identify areas of our website that have been visited or to maintain certain functionality while you use the Service.

A Session is a small piece of data associated with your interaction with a website or application.

Information About General Data Protection Regulation (GDPR)

If we collect or use Personal Data belonging to an individual located in the European Economic Area ("EEA") or another jurisdiction in which the General Data Protection Regulation ("GDPR") applies, applicable GDPR requirements may govern how that information is collected and processed.

This section provides general information regarding those protections.

What Is GDPR?

GDPR is a European Union privacy and data-protection law that regulates how Personal Data relating to individuals covered by the regulation is protected and provides individuals with certain rights regarding their Personal Data.

What Is Personal Data?

Personal Data generally means information relating to an identified or identifiable individual.

It may include information that can identify someone on its own or when combined with other information.

Depending on the circumstances, examples may include financial information, IP addresses, physical addresses, biometric information, and other identifying information.

Data-protection principles may include requirements that:

• Personal Data be processed in a fair, lawful, and transparent manner and used in ways individuals would reasonably expect.

• Personal Data be collected for specified purposes and used consistently with those purposes.

• Organizations identify the purposes for which Personal Data is collected.

• Personal Data be retained no longer than necessary for applicable purposes.

• Individuals covered by GDPR may have rights to access their Personal Data and, in certain circumstances, request that information be updated, deleted, restricted, transferred, or otherwise processed in accordance with applicable law.

Why Is GDPR Important?

GDPR establishes requirements regarding how organizations protect Personal Data they collect and process and provides individuals covered by the regulation with additional privacy rights.

Wash Dry Glow strives to handle Personal Information responsibly and relies on service providers that maintain their own privacy, security, and data-protection practices.

Individual Data Subject Rights — Data Access, Portability, and Deletion

Where applicable law provides you with data-subject rights, you may contact us regarding requests to access, update, correct, retrieve, restrict, transfer, or delete Personal Data.

Some Personal Data associated with Wash Dry Glow services is processed or stored through third-party software and service providers.

Those providers may retain information according to their applicable retention and deletion policies.

Requests are subject to applicable legal requirements, identity verification, technical capabilities, security requirements, and legitimate business or record-retention obligations.

California Residents

Although Wash Dry Glow currently provides pickup and delivery laundry services in the Las Vegas, Nevada area, individuals accessing our website may reside in other states.

To the extent applicable California privacy law provides rights to a California resident whose Personal Information we collect, we will respond to applicable privacy requests as required by law.

Depending on the law applicable to the particular request, rights may include:

• Right to Know and Access. You may have the right to submit a verifiable request for information regarding categories of Personal Information collected, purposes for collecting or using Personal Information, categories of sources, categories of recipients, and specific Personal Information collected about you.

• Right to Equal Service / Non-Discrimination. We will not unlawfully discriminate against you for exercising applicable privacy rights.

• Right to Delete. You may have the right to submit a verifiable request asking us to delete Personal Information we have collected about you, subject to applicable exceptions.

• Right Regarding Sale or Sharing of Personal Information. Where applicable, consumers may have rights relating to businesses that sell or share Personal Information.

Wash Dry Glow LLC does not sell the Personal Information of its customers.

If you would like to exercise applicable privacy rights, please contact us using the information provided below.

California Online Privacy Protection Act (CalOPPA)

To the extent the California Online Privacy Protection Act or other applicable California privacy requirements apply to Wash Dry Glow, this Privacy Policy describes categories of Personal Information we collect, how we use information, and circumstances in which information may be disclosed to third-party providers.

Applicable users may have rights including:

• Right to Know and Access. You may submit an applicable request regarding categories of Personal Information collected or used, purposes for which Personal Information is collected or used, categories of sources, and specific Personal Information collected about you.

• Right to Equal Service. We will not unlawfully discriminate against users for exercising applicable privacy rights.

• Right to Delete. You may request deletion of certain Personal Information, subject to applicable exceptions and retention obligations.

• Right Regarding Sale of Personal Information. Applicable law may provide rights relating to businesses that sell Personal Information.

Wash Dry Glow LLC does not sell the Personal Information of its users or customers.

For information about applicable privacy rights or to submit a request, please contact us.

Contact Us

Don't hesitate to contact us if you have any questions regarding this Privacy Policy or your Personal Information.

Wash Dry Glow LLC
Las Vegas, Nevada, United States
Website: washdryglow.com
Email: washdryglow@gmail.com
Phone: 702-381-0707